Support
Manuals, wear parts, and installation guides for your Halogen sensors. Precision maintenance for precision monitoring.
Operator Training
Interactive training and certification for MP5 sensor operators.
confirmation_numberSubmit a Ticket
Open a support request — our team responds within 24 hours.
descriptionManuals & Guides
Step-by-step documentation for every sensor model.
buildWear Part Replacement
Maintenance schedules and replacement procedures.
play_circleInstallation Videos
Visual tutorials for field installation and setup.
Reach Our Support Team
Fill out the form and our engineering team will get back to you within one business day. Critical issues like sensor-down situations are prioritized for faster response.
emailEmail Support
Prefer email? Reach us directly at tech@halogensys.com
phonePhone Support
Call us Monday–Friday, 8AM–5PM PST at (775) 347-0780
scheduleResponse Time
Critical issues are prioritized. Expect a response within 24 hours for standard requests.
confirmation_numberSubmit a Support Ticket
Our engineering team responds within 24 hours. Critical issues are prioritized.
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Wear Parts by Sensor Model
Select your device to find compatible replacement components.
MP5 Wear Parts Kit
pH Sensor Replacement
SensiCLENE Beads 15-pack
Impeller Assembly
Sensor Cover
Using the Halogen Sensor Mobile app?
Parts ordering is available directly in the app — it automatically shows parts compatible with your connected sensor.